Maintenance Mode
Take your Shopify store offline with one click — staff still see the live store.
Whether you're running a major theme update, preparing for a product launch, or doing backend migrations — sometimes you need your store offline for visitors while your team keeps working.
TWDH Maintenance Mode puts your storefront behind a custom maintenance page with one toggle. Staff and owners bypass the page automatically using their Shopify session. You can also set a re-launch countdown timer to build anticipation for a new product launch or rebranding.
The Pro plan adds a coming-soon email capture form, password-protected bypass for VIP customers and press, and a customizable countdown timer with social links.
2.0+
Shopify Theme Support
All modern OS2.0 themes
Any
Theme Compatible
Dawn, Impulse, Prestige & more
5.0★
Average Rating
From early users
Free
Core Plan
No credit card ever
Up and running in minutes
Three simple steps to get real results — no developer needed.
Install the app
Install from the Shopify App Store. The maintenance mode toggle appears in the app dashboard immediately.
Customize your maintenance page
Upload your logo, write your message, pick a background color, and optionally set a countdown to your relaunch date.
Toggle on and work freely
Flip maintenance mode on. Visitors see your maintenance page. You and your staff see the live store as normal.
Built for Shopify merchants
No bloat. No surprises. Just the features that matter for your store.
Staff bypass is automatic
Any logged-in Shopify staff member sees the live store — no passwords, no setup needed.
Instant toggle
Maintenance mode turns on and off in seconds. No page reload, no cache clearing required.
No theme edits required
Works at the Shopify app proxy level — no changes to your theme files.
Everything it can do
A complete breakdown of every capability — free and Pro.
One-Click Activation
Enable or disable maintenance mode instantly from the app dashboard. No code changes, no theme edits — flip a switch and your store goes into maintenance mode.
Staff Bypass
Logged-in Shopify staff always see the live store regardless of maintenance mode. Test your store freely while customers see the maintenance page.
Custom Maintenance Page
Set your own headline, subtext, contact email, and brand colors. The maintenance page reflects your brand instead of showing a generic error page.
IP Address Bypass (Pro)
Whitelist specific IP addresses — for clients, developers, or reviewers — so they can preview the live store while maintenance mode is active for everyone else.
Countdown Timer (Pro)
Add a live countdown timer set to your launch date and time. Builds anticipation and signals to visitors exactly when they can expect the site to go live.
Email Capture (Pro)
Capture visitor emails during maintenance with a 'Notify me when we launch' opt-in form. Build your launch list while your store is being updated.
Custom Background (Pro)
Upload a custom background image or set a gradient to make your maintenance page look polished and on-brand, not like a placeholder.
SEO-Friendly 503 Headers
Serves proper HTTP 503 (Service Unavailable) headers so search engines know the downtime is temporary and won't deindex your store during maintenance.
Made for Shopify merchants
Built by a real web design agency for merchants who need professional tools without the enterprise price tag.
Stores doing redesigns
Any store undergoing a major theme update, rebranding, or migration that needs customers offline during the process.
Pre-launch stores
New stores building excitement before a product launch with a professional coming-soon page instead of a blank storefront.
Shopify agencies
Agencies building new stores who need clients to preview work without the public seeing an incomplete store.
How we compare
Side-by-side with Locksmith — the most common alternative.
Simple, transparent pricing
Billed through Shopify. Cancel anytime.
$0
forever · no credit card
- One-click maintenance mode toggle
- Custom maintenance page message
- Staff bypass (logged-in staff see live store)
- Custom background color and logo
- Maintenance mode badge in Shopify admin
- Mobile responsive page
$7.99/mo
billed monthly · cancel anytime
Everything in Free, plus:
- Email capture on maintenance page
- Password-protected bypass for VIP customers
- Countdown timer to launch date
- Social links on maintenance page
- Custom HTML/CSS for maintenance page
- Priority support
What merchants say
Real feedback from Shopify store owners and developers.
"I use this for every client site handoff. Put it in maintenance while we're doing final tweaks, then flip it off when we're ready. Dead simple."
James O.
Shopify Developer, New York
"Used the countdown timer for our rebranding launch. Customers actually emailed saying the countdown page built excitement. The email capture got us 300 signups before launch."
Sarah K.
Owner, The Linen House
"Needed to take the store down for a platform migration. Maintenance mode went up in 2 minutes and our team kept working without any issues. Exactly what we needed."
Diego M.
E-commerce Manager, Miami
Version history
What's been added and improved in every release.
- Pro: live countdown timer to launch date
- Pro: email capture opt-in form during maintenance
- Custom background image upload
- IP address whitelist bypass (Pro)
- 503 header improvements for search engine compliance
- Maintenance page preview mode
- Initial release — one-click maintenance toggle
- Staff account bypass, custom message and colors
- Shopify 2.0 theme compatibility
Common questions
Ready to install?
Maintenance Mode is coming soon to the Shopify App Store. Check back shortly.